Unmanaged Support covers your dedicated server's hardware, network and power. We offer our LimeAid service for any software issues you run into.
|Standard Support||Standard Support with Monitoring||Premier Support with Monitoring|
|Free OS Reloads per Month:||1||1||3|
|10 Minute Uptime Monitoring:|
|Incident KVM (3 hours per week):|
|Direct Support Chat: 6am-10pm CDT M-F|
|Premier Phone Support: 6am-10pm CDT M-F|
|Standard Phone Support (24 hours):|
|Web & Mobile Control Panel:|
* Free OS Reloads only apply to supported operating systems featured on our order form. You may also do as many non-assisted (automatic) reloads as you would like on certain operating systems.