Unmanaged Support

Unmanaged Support covers your dedicated server's hardware, network and power. We offer our LimeAid service for any software issues you run into.

  Standard Support Standard Support with Monitoring Premier Support with Monitoring
Free OS Reloads per Month: 1 1 3
10 Minute Uptime Monitoring: No Yes Yes
Incident KVM (3 hours per week): No No Yes
Direct Support Chat: 6am-10pm CDT M-F No No Yes
Premier Phone Support: 6am-10pm CDT M-F No No Yes
Standard Phone Support (24 hours): Yes Yes Yes
Web & Mobile Control Panel: Yes Yes Yes
Monthly Price: $0.00 $10.00 $20.00
* Free OS Reloads only apply to supported operating systems featured on our order form. You may also do as many non-assisted (automatic) reloads as you would like on certain operating systems.