Limestone Networks is an unmanaged dedicated server provider. Our passionate support goes above and beyond when providing you with in-depth support for your server's hardware, network and power connection. Our standard support is very responsive and can help you quickly over our ticket system. If you would like additional Live Chat Support, or any of the other extra services below, you may want to consider Premier Support.
Comparison
| Standard Support | Premier Support | Premier Support w/ Monitoring | |
|---|---|---|---|
| Free Monthly OS Reloads*: | 1 | 3 | 3 |
| Incident KVM (3hrs / week): | No | Yes | Yes |
| 5 Minute Uptime Monitoring: | No | No | Yes |
| Premier Support Forum: | No | Yes | Yes |
| Direct Support Chat (9am-7pm CST): | No | Yes | Yes |
| Standard Phone Support (24hrs): 877.586.0555 ext 2 |
Yes | Yes | Yes |
| Premier Phone Support (9am-7pm CST): 877.586.0555 ext 4 |
No | Yes | Yes |
| RW Mobile Beta: | No | Coming Soon | Coming Soon |
| Access to pre-released features: | No | Yes | Yes |
| Eligible for Promotional Giveaways: | No | Yes | Yes |
| LimeAid Services Discount: | 0% | 20% | 20% |
| LimeAid under $10 free: | No | Yes | Yes |
| Monthly Price per Server: | $0.00 | $20.00 | $25.00 |
To sign up for Premier Support, please contact our Sales department via a ticket or select it from the order form when ordering your next server.
* Free Monthly OS Reloads only apply on Supported Operating systems. Open a support ticket for more information. You may do as many non-assisted (automatic) reloads as you would like on certain operating systems.
